Account security checklist
Your account contains important information about your business and your customers. Following some basic security procedures can help secure your account from malicious attacks.
Emails and passwords
Your email contains private notifications from us and your password is what keeps your information safe. Follow these tips to help protect your information:
- Enable multi-factor authentication
- Never share sensitive emails
- Never open suspicious links or attachments
- Do not share your password with anyone
- Change your password immediately if you suspect that someone else knows it
- Do not use the same password that you have used before or on other websites
- Create a complex password which is not easy to guess
If someone asks you for your password, it could be an attempt at fraud.
Computers and mobile devices
Your computer and mobile device can be a way for an attacker to access your account. Follow these tips to help protect your information:
- Always use the latest version of the mobile app
- Keep your software and operating system up-to-date
- Install anti-virus software on your computer and enable a firewall
- Lock your computer and mobile device with a password
- Only access your account from secure a computer and mobile device
Internet connections
Your internet connection can be vulnerable to malicious content. Follow these tips to help protect your information:
- Do not download suspicious software from the internet
- Never click suspicious links from untrusted sources
- Only submit personal information to trusted websites
- Try to use secure websites with ‘https’ at the start of the URL