Connecting your card reader
Before using your card reader, you will need to connect it to your mobile device via Bluetooth. Go to the Card Readers screen and follow the on-screen instructions to connect the card reader. When you see the Bluetooth icon on the card reader screen, you are successfully connected.
When connecting, you will be prompted to enter a serial number. This is the 9 digit number found on the back of the card reader, above the barcode.
You will also need to submit a micro-transaction of 1p to initialise the card reader. Please ensure you have a payment card handy to submit the transaction.
Please ensure the card reader is fully charged, using the USB cable provided, and that you have Bluetooth enabled on your mobile device before you attempt to connect.
Connecting multiple card readers
You can order as many card readers as you need, but each card reader needs to be connected to a different mobile device. The card reader will only work for users who are registered to your account.
Connecting to a new mobile device
You can use your card reader with multiple mobile devices, but it can only be connected to one mobile device at a time. Each time you want to use the card reader with a different mobile device, you will need to connect it in the normal way.
The card reader will only work for users who are registered to your account so it is not possible to use your card reader with a different account.