Managing your subscriptions and payment method

You can easily change your package or add and remove modules at any time. In order to manage your subscriptions and payment method, you must have the appropriate permissions.

Packages

You can change your package from the Account screen in the web app.

If you move to the Free package from the Teams package you may lose access to some features. Please note that we will keep your data for 90 days, unless you tell us otherwise.

The Teams package is free to try for 14 days. When the trial ends you have the option to subscribe or stop using the service. There is no contract and you can cancel at any time. If you cancel, you will still have access until the end of the current month.

Modules

You can add a module from the Account screen in the web app.

You can also remove a module from the Account screen. Click the module you want to remove and confirm when prompted. Please note that we will keep your data in your account, in case you want to use the module again, unless you tell us otherwise.

All modules are free to try for 14 days. When the trial ends you have the option to subscribe or stop using the service. There is no contract and you can cancel at any time. If you cancel, you will still have access until the end of the current month.

Payment method

A valid payment card must be registered to pay for subscriptions. We accept Visa and MasterCard. You can edit the card you use on the Account screen.

We will charge you on or around the 1st of each month and send an email notification with a receipt every time you pay. If you subscribe part-way through a month, you will be charged a prorated amount for the remainder of that month.

VAT is not included in the subscription price. This will be added when we take payment.