Lost or stolen card reader
If your card reader is ever lost or stolen, we ensure that your money and data is 100% safe and secure. All data is encrypted and we do not store any card details on the card reader or on your mobile device. Even if someone else gets hold of your card reader, they will not be able to use it unless they have access to the app on your mobile device.
You can order a new card reader right from the Card Readers screen in the mobile app or from the Account screen in the web app.