1. Aceworks
  2. Using the mobile and web app

Accepted cards and limits

You can accept payments made with any UK-issued and most international debit, credit or prepaid cards. The following card types are accepted:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Visa Electron
  • V pay

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You can also use the card reader to accept payments made with mobile wallets including Apple Pay and Google Pay.

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We do not currently support JCB, Discover or Union Pay.

The fee is the same for all card types and mobile wallets.

Checking the card

You must ensure you follow all reasonable procedures to protect yourself and your customers from fraud or criminal activity. If you suspect any suspicious activity or behaviour, you should not attempt to process a payment.

It is your responsibility, as a seller, to authenticate the customer's card. You should check:

  • The cardholder’s signature is on the back of the card
  • The cardholder’s signature matches that on the back of their card
  • The card has not expired
  • The card has not be altered or modified
  • The card is one of the accepted card types

If any of the these conditions are not met, the card is not an acceptable means of payment.

For any swiped payments, you need to ensure the cardholder signs a copy of the receipt or invoice. You may want to check the cardholder’s ID to ensure it matches the name of the card for additional security.

Limits

The minimum transaction value is £1.00 and the maximum transaction value is £9,999.99 for card payments. You can record any amount up to £999,999.99 for cash payments.